Hear what our clients had to say...
“ISO Quality Services Ltd recently chose Guardian Support to assist with the review and updating of our employment contracts, terms and conditions and employee handbooks. The process involved an initial meeting with Guardian Support, including a full review of our current documentation, and then the drafting of the new documentation for our review and acceptance. From initial consultation through to the delivery of the works, Brendan and his team have been extremely helpful, knowledgeable and the quality of the work provided has been exceptional.
A special mention must go out to our consultant Lynsey Woolley, as she has been especially helpful and has taken the time to ensure that we understood the information we were provided with and the advice we have been given has been excellent. Part of the after care service also includes support and guidance on how to distribute the new documents to our team, which can often be a sensitive operation.
I would not hesitate to recommend the use of Guardian Support to any company out there who are looking to update their employment paper work, or for any help and advice on employment law and health and safety."
Our relationship with Guardian Support will be on-going and it’s very comforting to be working with such an experienced and professional organisation.”
ISO Quality Services Limited – Jennifer Appleton – Operations Director
“We have been using Guardian Support for the last 18 months and I have always found them to be helpful and professional. My team and I have personally worked with Brendan for the last 4 years and he has always been extremely knowledgeable. Unlike other legal advisors that I have experienced, Brendan takes time to learn about your business in order to make sure that he understands the context within which he is advising, using his expertise on employment legislation to ensure that we can make informed decisions on employment relations issues within our business.
Brendan has also provided us with frequent updates on what legislation to look out for and factsheets explaining in more detail how to deal with changes. These are always explained in practical terms making it easier for us to ensure we are reducing risk in our business in the best way possible. Brendan has also provided comprehensive training for us in the past which has proven to be very useful when put into practice.
I would not hesitate to recommend Brendan and therefore Guardian Support as excellent advisors who provide a great service to us.”
Jemca Car Group – Sarah Peters – Group HR Manager
“A big thank you to Guardian Support. The service we receive is worth every penny and it is nice to deal with a company that delivers on its promises. We receive practical advice from the friendly and approachable staff and have the comfort of knowing that support is only a phone call away.
We have a good working relationship with Guardian Support and know that they consider our needs as an employer whilst making sure we stay compliant. With 60 employees in a manufacturing environment, we need pragmatic, practical and to up to date HR and Health & Safety advice and this is exactly what we receive.
We were pleased with the way Guardian Support updated our documentation and delivered precise, uncomplicated literature for our employees.
We recommend Guardian Support to anyone wanting a quality service but without the inflated costs of some on offer.”
Lada Engineering Services Ltd – Shirley Crittell – Works Manager
We became a client of Guardian Support in January 2012. We had already recognised a need for specialist support services in both the areas of Health and Safety and Employment Law.
Historically, we used another provider who had a reputation in the industry as the market leader. However, in late 2011, we were approached by Guardian Support who expressed their interest to become our new supplier. We were initially reluctant to move away from the market leader we were currently with, but when we hit a problem which needed some specialist advice, we became aware very quickly that we were not getting the level of service and appropriate advice that we required as a business. This is why we took the decision to speak more with Guardian Support before we then became a client after our discussions with one of their consultants, Brendan.
I can honestly say that I have had no regrets taking the decision to move supplier. Brendan has ensured that we have been provided with the service that he promised to us and I would even say that we were more impressed at what we received compared to our expectations.
We get a totally personalised service from Guardian Support and we find their advice to be not only tailored to our business and its requirements, but we also receive advice which is commercially focused and which provides us with choices on how we tackle any given problem.
I would have no hesitation to recommend Guardian Support to any employer who requires that additional external specialist support.”
Walsall FC – Stefan Gamble – Chief Executive